Acceptance of the general conditions of sale

By electronically sending the confirmation of your purchase order, the customer unconditionally accepts and undertakes to observe in his relations with Biolife Pet Srl, The general conditions and payment terms listed below, declaring that they have read them and accepted all the information provided. Submitting the order confirmation therefore implies full knowledge of the terms of sale and their acceptance.

Technical information

The technical information on the website www.nutrabioshop.com, owned by Biolife Pet Srl , is derived from information published by the manufacturers of the products included in the catalog. Biolife Pet Srl therefore reserves the right to modify/adjust the technical and dimensional information of the products in the catalog, based on information communicated by the manufacturers, even without prior notice.

Product availability

Product availability changes in real time, following the placement of orders. Therefore, Biolife Pet Srl will promptly notify the customer of any product unavailability.

Risk and ownership

In the event that the goods are shipped freight collect at the customer's request, the risk is to be borne by the customer from the moment the goods are delivered to the carrier from its warehouses.

Orders

Orders are accepted only in writing, by email to info@biolifepet.it or through the online process. Customers who place their order online will receive an order confirmation email at the end of the process, including their order number. We recommend checking your junk email, as emails can sometimes arrive in spam folders.

Billing

A standard invoice is issued for each shipment. Specifically, the customer agrees to specify their name, surname, company name, tax code, VAT number, address, and telephone number.

Prices

All prices listed on the site, in the relevant column, include VAT. Prices are subject to change at any time without notice and without affecting your current order in any way, if it has not yet been fulfilled.